Communication in Critical Situations (Elisângela)

The course aims to provide healthcare teams with the essential tools for effective communication with patients and families, especially in critical situations. Sharing decisions with patients and their families is an essential standard of care in intensive care settings.

However, healthcare professionals face the challenge of communicating clearly and empathetically, addressing both the technical aspects of treatments and the emotional complexities surrounding the disease. By taking the course, professionals learn to communicate assertively and humanely in emotionally charged contexts and stressful situations. All of this is guided by specialists from the largest hospital complex in Latin America.