Process Management and Continuous Improvement

Practical Workshop on Process Management and Continuous Improvement

Take a Leap in Your Management with Our Practical Process Workshop!

Master the essential tools to optimize your healthcare institution from end to end. In 16 intensive hours, you'll apply proven techniques such as Value Chain Mapping, Snake Diagram, Flowchart, SIPOC, FMEA, and Process Indicators.

The key to managing requirements without neglecting your stakeholders is here! Our Practical Workshop offers the vital experience to implement effective procedures to engage your teams in the continuous improvement of your healthcare institution.

Every Process Management tool has a purpose. Each one allows for critical evaluation and is essential for growth:

• Value Chain Mapping: understand and communicate the institutional purpose and its main processes.
• Snake Diagram: Outline macroprocesses more clearly.
• Creating Flowcharts: detail, document and communicate your processes clearly.
• SIPOC Analysis: Connect inputs, outputs, suppliers, customers, and the process itself.
• Defining Process Indicators: monitor performance and make data-driven decisions.
• FMEA Application: Assess and mitigate the risks of your processes.
• Preparation of Documents and Process Management Rituals: reinforce a consistent and effective management culture.

By the end of the workshop, you'll not only learn the tools and see opportunities in your environment, but you'll also apply them, internalizing the logic of continuous improvement. The PDCA/PDSA/PDCL cycle will become part of your daily professional routine, boosting your organization's efficiency and results.